- Respond to customer queries via email, live chat, and phone calls.
- Collaborate with departments to resolve complex issues and conduct follow-ups.
- Troubleshoot, document issues, and create FAQ articles and user manuals.
1 open remote positions
Finyard is a global team of engineers, data scientists, marketeers, and financial experts passionate about technology and innovation, bringing revolutionary software services worldwide since 2018. They are a cross-functional team working on challenging FinTech products.