2 open remote positions
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help.
Evolve the expert-side product experience, shaping how millions of customers and experts connect and engage. Partner with cross-functional leaders across Expert Operations, Engineering, UX, and Analytics to design and scale technology. Play an instrumental role in defining how experts engage with customers, ensuring a seamless experience.
Provide hands-on support for employees, maintain IT infrastructure, and help optimize internal processes through smart automation tools. Work closely with cross-functional teams to troubleshoot issues, manage system accounts and licenses, and contribute to a seamless digital workplace experience.