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Loop
Loop
3 open remote positions
Loop provides a connected commerce operations suite to help merchants make smarter decisions by fixing returns and exchanges. They have over 5,000 brands trusting them to turn cost centers into growth engines, and they value empathy, high standards, and authenticity.
Salary Distribution
2 of 3 jobs
PTO Distribution
2 of 3 jobs
Unlimited PTO
2 jobs (67%)
Benefits Overview
2 of 3 jobs
Dental
(2)
Equity
(2)
Medical
(2)
PTO
(2)
Vision
(2)
401(k)
(1)
Parental Leave
(1)
Open Positions
Deliver best-in-class service and support to merchants via email and phone, using Loop product expertise. Troubleshoot and diagnose software issues with empathy, escalating unresolved issues with detailed documentation. Gather merchant feedback to share with Product and Engineering teams, acting as the Voice of the Customer.
JIRA
Notion
HubSpot
Salesforce
SQL
Conduct outbound prospecting to identify and qualify potential customers. Research prospects' needs and communicate the value proposition of Loop. Collaborate with AEs to optimize sales processes and improve performance.
Salesforce
Slack
Notion
Outreach
Build and expand relationships with top North American logistics and backend operations partners. Manage and own a pipeline of partner-sourced sales opportunities, working alongside go-to-market leadership. Create and execute business plans with partners to develop go-to-market strategies.
GTM
Sales
Negotiation
Communication
Logistics