PagerDuty, Inc.

Build and lead a world-class product analytics function. Define how the leading digital operations management platform measures product performance, uncovers customer behavior trends, and drives data-informed decisions at scale. As a senior leader, define how to track, measure, and interpret what matters across our product portfolio—from self-service growth to enterprise adoption and everything in between.

PagerDuty is seeking a Principal Product Manager to lead our AI growth initiatives. In this pivotal role, you'll shape the future of our enterprise SaaS products by leading the vision, strategy, and execution of innovative solutions that leverage Machine Learning and Large Language Models. You will collaborate with data scientists, engineers, and designers to transform ambiguous projects into exceptional customer experiences.

PagerDuty is seeking a Staff Software Engineer V to join its diverse, customer-focused team! As a Staff Software Engineer V, you will work across two teams on all things automation for PagerDuty. This opportunity will drive automation architecture across the enterprise, requiring skills in Java, AWS, Kubernetes, and SaaS in large-scale environments.

In this pivotal role as Senior Director, Product Management, AI and Automation, you’ll own PagerDuty's current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation, enabling proactive, planned operations. You'll report to the SVP of Product Management, set the strategic direction with your peers, and inspire a high-performing team.

Lead the charge in building the industry’s best event orchestration and automation platform as the Director of Product Management, AIOps. You’ll own the vision, roadmap and delivery of our rapidly evolving AIOps product and shape how PagerDuty Operations Cloud delivers automatic detection, diagnosis, remediation and learning across digital environments.