Saira Jobs

In this role, the candidate will work with the business and operations team to solve customer escalations, analyse historic results, initiate programs – all in an environment of rapid growth and increasing complexity. The Candidate will drive improvements to the visibility tools, methods, and processes utilised by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership of customer issues and proactively initiate SOPs and process changes as required.

The Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image annotations with high degree of accuracy and duration.