3 open remote positions
Instructure believes in the power of people to grow and succeed throughout their lives by creating intuitive products that simplify learning and personal development.
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical issues, provide comprehensive solutions, and ensure our customers achieve maximum value from their Transact+CBORD technology investments. This role combines deep technical expertise with strong customer relationship skills to deliver exceptional support experiences.
Implement a cohesive business development strategy to drive profitable growth through NICE TSD (Technology Solutions Distributor) partner ecosystem. Drive sales opportunities, marketing campaigns, and complex strategic initiatives that further develop existing NICE partnerships. Work closely with cross-functional leadership teams to execute on corporate strategy for new growth.