Designer/Researcher, Senior

Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Senior Designer/Researcher to help drive this mission forward. As a Senior Designer/Researcher at Nava, you’ll drive the design and research efforts of our work with the government, for programs that affect millions of Americans. You’ll lead work on cross-functional teams, moving from concept to implementation and championing user needs with everything from user research to prototyping to designing systems. You’ll bring us closer to the people we ultimately serve, helping deliver high-quality work that is simple, empathetic, and accessible.  You will be working within the government ecosystem, collaborating dynamically with other government contractors and civil servants. This means you'll likely encounter different working styles, and cultural norms, and be responsible for maintaining order and focus in complex stakeholder ecosystems. Experience mapping and driving systemic improvements within complex service environments.