Staff Product Designer, Patient

As a Staff Product Designer on Headway’s Patient team, you’ll design the front door to care—where people first land, evaluate their options, and decide to take the next step. This role is responsible for the top two ways people look for mental health care today: online search and asking their doctor for a referral. Your work will shape the first impression we make with prospective patients and play a key role in how they get the care they need. You’ll work across product channels to design scalable acquisition and intake experiences. This means balancing near-term conversion goals with long-term design vision, all while moving quickly and learning from real user needs. You’ll prototype and launch experiments to improve how patients search for care online and with their doctors. Lead design for landing pages and onboarding experiences, along with other new and emerging channels. You'll translate ideas into production-ready, high-quality visual design and develop and document reusable design patterns in our patient-facing design system (Helix). You will Collaborate closely with PMs, marketers, engineers, researchers, and other product and brand designers.