Executive Communications:
- Partner with the Chief of Staff to develop high-impact communications.
- Create organizational announcements and leadership messaging.
Internal Customer Success Communications & Employee Engagement:
- Own the internal CS communications strategy and calendar.
- Drive CS-wide communications including newsletters and Slack messaging.
Events & Conferences:
- Lead the communications strategy and content development for CS-related components of events.
- Develop compelling presentations and talking points for CS leaders appearing on stage or panels.
CS Organizational Updates & Company Visibility:
- Own CS-wide updates for Daily Briefings and Town Halls.
- Drive visibility of Customer Success through internal storytelling.
KnowBe4
KnowBe4 empowers the modern workforce to make smarter security decisions every day. They are the pioneer of digital workforce security, securing both AI agents and humans, and is trusted by more than 70,000 organizations worldwide.