Teleaudiologist

Responsibilities:

• Conduct patient evaluations, consultations, and follow-up care via video.
• Interpret test results and provide accurate clinical diagnoses.
• Recommend appropriate hearing aids and treatment plans based on patient needs.
• Provide patient counseling on hearing loss, device use, expectations, and care.

Sales & Support:

• Guide patients through the hearing aid selection and purchasing process via video.
• Partner with clinic staff to support case acceptance and improve conversion rates.
• Educate patients on product options, features, and benefits.
• Provide remote verification support and ensure proper device fitting and performance.

Technical & Operational:

• Troubleshoot hearing aid, software, and connectivity issues in real time.
• Support clinics and patients with remote device programming and adjustments.
• Assist with resolving sound quality concerns and device performance issues.
• Develop and refine workflows for remote testing, sales, and care processes.