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About the Role:
- Work closely with Product Managers, Engineering, Design, and GTM teams to understand customer behavior and identify growth opportunities.
- Analyze the complete customer journey from activation to monetization and translate data into clear insights.
- Proactively identify patterns, ask the right questions, and challenge assumptions to guide product decisions.
Key Responsibilities:
- Define, monitor, and analyze product metrics and build dashboards for product health and business outcomes.
- Perform funnel, cohort, and segmentation analysis to understand user behavior and drop-offs.
- Support experimentation and A/B testing by defining success metrics and analyzing results.
What We're Looking For:
- 1-3 years in Product Analytics or related roles with strong SQL proficiency.
- Experience with product analytics tools like Amplitude, Mixpanel, or Looker.
- Strong analytical skills and ability to communicate complex findings in simple business terms.
HighLevel
HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs, and SMBs build, automate, and scale their businesses. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization built for speed and ownership.