Manage NBCUniversal's Cyber Incident Response operations, ensuring consistent prioritization, escalation quality, and process adherence.
Act as a strategic partner to Information Security Officers, business stakeholders, and technical teams during routine operations and active incidents.

Key Responsibilities:

Oversee escalations involving containment, remediation, forensic analysis, and coordination with impacted businesses.
Lead, coach, and develop Incident Response personnel, providing regular feedback and supporting career growth.
Drive the maturity and strategy of the Incident Response program, including playbooks, automation, and metrics.

Operational Excellence:

Monitor operational metrics and trends, identify gaps, and implement improvements that reduce risk and strengthen effectiveness.
Review shift handovers, queue health, and open incidents to ensure continuity and timely follow-through.
Create and deliver monthly executive reporting on operational effectiveness, material trends, and business impact.

Qualifications & Environment:

Requires seven or more years of cybersecurity experience, including four years in Incident Response or SOC operations.
Demands availability for a 24x7x365 global environment, including on-call rotation and nonstandard working hours.
Fully remote role eligible for company-sponsored benefits and bonus.

NBCUniversal

NBCUniversal is one of the world's leading media and entertainment companies, creating and distributing world-class content across film, television, streaming, and global theme parks. As a subsidiary of Comcast Corporation, the company operates a vast portfolio of iconic brands and fosters an inclusive culture that encourages employees to serve their communities.

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