Data Scientist, Trust and Risk

The Data Science team at Cash App derives valuable insights from our unique datasets and turns those insights into actions that improve the experience for our customers and agents every day. In this role, you’ll be embedded with Risk Operations in our Risk organization and work closely with the Behavioral Insights Team as well as other cross-functional partners to deliver meaningful insights about our customers and our operational performance. Because the Behavioral Insights Team plays such a critical role in understanding our customers and our platform’s risk, a strong attention to detail and appreciation for storytelling with data is absolutely critical for this position. You will Partner directly with Risk Operations leads, working closely with other analysts, engineers, legal and compliance, and machine learning teams Produce accurate and timely reports from complex datasets using SQL and scripting languages to deliver critical insights to leadership and other key stakeholders Approach problems from first principles, using judgement to interpret requirements into technical solutions with clear data visualizations and dashboards that deliver actionable insights about customer behavior and operational performance Build, monitor, and report on metrics that inform strategy and facilitate decision making for key business initiatives Demonstrate a sense of urgency, attention to detail, and good business judgment in all work Understand and interpret A/B experiments to incorporate the impact of changes we make into key performance indicators Write code to effectively process, cleanse, and combine data sources in unique and useful ways, often resulting in curated ETL datasets Effectively communicate your work with your team and cross-functional stakeholders on a regular basis