Customer Security Assurance Manager

The AuditBoard solution is critical to the success of some of the most security-conscious audit, risk, and compliance teams around the world. In this role, you will be responsible for ensuring the platform meets the needs and expectations of these important customers - both by helping customers understand how security is incorporated into everything we do at AuditBoard, and by funneling important product feedback into internal development teams. As a member of the team committed to overall data protection risk and its role in the company's continued success, the Customer Security Assurance Manager role is customer-facing (internal and external) and highly visible. This is a unique opportunity to help influence the success and product direction of the next-generation GRC platform. Key responsibilities include developing and implementing a customer engagement strategy, providing guidance to the organization, understanding AuditBoard’s security controls, overseeing a matrix team responsible for prospect and customer requests, maintaining documentation, discussing data protection practices with prospects and customers, negotiating contract provisions, and liaising with various levels of the organization.