Job Description
We are looking for an energetic and driven individual to join our Customer Support and Success team to help with the growing workload and contribute to the further development of our Locals growth. The team’s top priority is to build an authentic, equitable, and respectful community where everyone feels safe and sound. You will be the face of Locals and provide friendly, personal, and efficient customer support via the Locals app and Zendesk. You will also monitor and moderate user-generated content across the platform, document user feedback, and report any technical issues promptly for resolution.
About Locals
Locals offers creators a powerful way to build a thriving, sustainable community around their work by providing creators with all the tools they need.