Lead and manage Sophos' Critical Incident Response Team for MDR customers.
Act as senior escalation point and Incident Commander for high-severity incidents.

Key Responsibilities:

Manage staffing, prioritization, and operational quality across squads.
Develop analysts through coaching, feedback, and career support.
Drive improvements using metrics, playbooks, and cross-functional partnerships.

Culture:

Remote-first, global collaboration.
Focus on inclusion, wellbeing, and continuous learning.

Sophos

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services, including MDR and a portfolio of security technologies. It fosters a remote-first culture with employee-led diversity networks and a global partner ecosystem.

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