Source Job

• Ensure compliance with company standards and procedures
• Monitor SOLV Warranty emails and enter claims and updates in Warranty Tracker
• Provide Open Warranty Reports for Warranty Manager, Executives and Owners as requested

SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide. They are committed to building diverse, equitable, and inclusive workplaces that improve communities.

• Deliver a positive consumer experience that strengthens brand perception.
• Manage inbound consumer calls to diagnose issues and provide solutions.
• Use technology effectively to identify products and guide consumers through repairs.

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company focused on exciting opportunities within the home, security and commercial building markets. At Fortune Brands, they've transformed their workplace into an environment where smart, ambitious people have the support to reach their fullest potential.

• Communicate effectively with internal teams, service agents, sales representatives, and management.
• Serve as the main contact for customer inquiries, including order status, product details, and program information.
• Assess issues and determine appropriate resolutions for both internal and external stakeholders.

MasterBrand Cabinets LLC has been shaping the places where people come together, enriching lives and creating meaningful memories for their customers for nearly 70 years. With stylish products, an expansive dealer and retail network, and dedicated associates, they are the number one North American residential cabinet business.