CRM Copy Writer

As a CRM Copywriter, you will be responsible for writing high-performing customer lifecycle communications that engage, educate, and retain Moniepoint users. You will collaborate closely with the CRM strategist, Head of CRM, and CRM Designers to develop messaging strategies for different audience segments and CRM platforms. This role will focus on enhancing engagement across all CRM touchpoints, ensuring that every message adds value and strengthens brand loyalty. You will develop customer lifecycle messaging for onboarding, engagement, retention, and reactivation campaigns, write compelling and targeted copy for CRM channels, and craft transactional and automated messages that enhance the user experience. The ideal candidate will have 3+ years of experience in CRM copywriting, email marketing, or lifecycle marketing.