Job Description
Ensures optimum reimbursement and works to improve the day-to-day operations of the revenue cycle. Responsible for timely responses to internal and external customers. Works as part of a multi-departmental team to provide answers to billing inquiries questions. Provides a variety of revenue cycle support services in connection to day-to-day operations. Processes and follows up on payer issues with various entities for completion. Researches and resolves more complex account activity. Provides communication on the methods and principles used for billing to the customers and resolve concerns. Participates in the flow of the account throughout the revenue cycle process. Maintains accuracy and integrity of the revenue cycle system and accounts therein. Content expert in the area assigned. Responsible for developing and providing training within the department. Serves as a back up to departmental leaders. Works priority accounts via the worklist. Follows up on AR utilizing manager-created reports. Creates and runs reports. Accurately follows up on complex accounts. Works independently on a day-to-day basis. Identifies and investigates possible trends. Trains new and existing employees. Handles escalated account inquiries. Assist staff with questions.
About Athletico
Athleticoβs Greater Purpose is to empower people, inspire hope and transform lives by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services.