Job Description

The Director of Digital Technology GRC will be responsible for developing and implementing a comprehensive GRC program for the organization's IT environment. Develop & execute a strategic roadmap for advanced Technology & Security architecture, controls, and solutions across applications, networks, and cloud environments. Drive key Technology, Security, and Data compliance programs in support of the Digital Technology (corporate IT) organization. In addition to IT and Security, architect and deploy technical controls across new GRC emerging risk priorities such as, Third Party Risk and Resiliency (BC/DR) programs including cross functional support, coordination and oversight of the programs. Partner closely with Legal, Privacy, and Data Security & Governance teams to develop corresponding GRC programs within the DT organization, ensuring adherence to requirements through ongoing monitoring and validation of DT controls and supporting processes. Lead the design, implementation and ongoing execution of ServiceNow’s Internal AI Governance program aimed at driving compliant and risk-based controls.

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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