Operational Excellence Coach -Bilingual UK

The Operational Excellence Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching. Coaches work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading-through-doing. This role involves working directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains. The role requires travel to customer locations up to 80% of the time. Responsibilities include training customers on workflows inside Redzone software, facilitating shop-floor Huddles, tracking performance data, leading process improvement activities, openly sharing feedback, and managing project schedules. The coach also troubleshoots customer technical issues, supports customer identification of next steps in their Redzone journey, and delivers executive overviews.