Senior Community Associate

Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments. Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs. Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams. Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience. Champion the community’s voice across the company while upholding our brand tone and standards. Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation).