Information Security Specialist

Customer.io

Remote regions

Global

Salary range

$151,000–$170,000/yr

Benefits

Unlimited PTO 11w maternity

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AI Governance & Enablement:

  • Develop and maintain a practical framework for evaluating and securely deploying AI tools.
  • Assess data exposure risks and establish acceptable use guidelines.
  • Help teams adopt AI confidently.

Vulnerability Management:

  • Own the vulnerability management program, including scanning and triaging.
  • Coordinate remediation and track resolution across infrastructure and applications.
  • Manage and tune security tooling (EDR, SIEM/logging, DLP, email security).

Compliance:

  • Support and improve compliance posture (SOC 2, ISO 27001).
  • Ensure AI usage aligns with regulatory and contractual obligations.
  • Conduct security reviews of third-party vendors.

Incident Response:

  • Lead security incident response.
  • Investigate alerts and coordinate containment.
  • Document root causes and drive improvements.

Customer.io

Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication and help teams send smarter messages using real-time behavioral data, operating as a globally distributed, remote-first company.

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