Staff, Analytics Engineer

Advance the quality, reliability, and strategic value of Twilio’s Go-To-Market (GTM) data by designing and maintaining a robust business data layer to enable trusted sales analytics and reporting. The Staff, Analytics Engineer will play a mission-critical role in driving cross-functional alignment within Sales Operations team and also Finance on key business metrics, ensuring data consistency and empowering data-driven decision-making. In this role, you’ll design and implement a formal business data layer in Snowflake and dbt, ensuring that data from multiple sources is centralized, reconciled, and serves as a single source of truth for GTM metrics. You will also collaborate with stakeholders within the GTM Operations team and Finance to define, document, and maintain alignment on key business metrics and data definitions. This role includes developing and maintaining automated data reconciliation and quality checks to proactively identify and resolve discrepancies, ensuring accuracy and consistency of critical reports and dashboards. Mentoring and guiding members of the data science and analytics team, establishing and enforcing best practices around data modeling, testing, documentation, and code review is also essential. Further responsibilities include leading investigations into complex data anomalies, conducting root cause analysis, and communicating findings and solutions effectively to both technical and non-technical audiences.