This position will have hybrid in-office requirements if you are located within 50 miles of Portsmouth, NH, Boston, MA, Seattle, WA, or Plano, TX. As a UX Lead, you will support a team of UX product designers and content strategists in delivering user-centered design solutions to create best-in-class digital tools for power users aimed at increasing rep efficiency, improving satisfaction, and reducing expenses and technology costs. You'll experience a high degree of autonomy as you set the teamβs standards of communication, quality, and process.
You will work with business, engineering, and product owner partners to understand the business vision and objectives and collaborate daily to deliver design solutions that meet both user needs and business goals. The role involves leveraging strong executive skills to navigate stakeholder needs and relationships, continually increasing trust and partnership.