Job Description
We are looking for an exceptional Senior Software Engineer to work on the AI Agents Runtime in our growing, remote-first team. In this role, you’ll have the opportunity to build next-generation agents for workplace automation. You’ll help create chat-driven, action-taking experiences that let enterprise users get real work done directly from their messaging and collaboration tools, powered by Workato’s platform. This role is fully remote, with team members across Singapore, Europe, and the US. Design, build, and operate backend services that power conversational, action-oriented agents within enterprise messaging and collaboration environments. Implement and evolve APIs, background jobs, and event flows that connect agents to business systems and data sources. Integrate with multiple third-party platform APIs (Slack/Teams, IdP, RAG, AI services, etc.), handling authentication/authorization, webhooks, rate limits, retries, and idempotency. Enhance agent capabilities -tool/skill execution, guardrails, approvals, and auditability with security by design and compliance with enterprise requirements. Collaborate closely with Product/Design to craft clear chat-to-action user journeys, and with SRE/Infra to meet reliability and performance goals. Contribute to technical strategy and architecture (service boundaries, data contracts, caching, schema evolution) with scale, observability, and security in mind. Raise the bar through code reviews, design docs, and mentorship on a small, distributed, senior team.
About Workato
Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences with its AI-powered platform.