Senior Product Designer

Customer.io

Remote regions

Americas

Benefits

Unlimited PTO 16w maternity 16w paternity

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**What you'll do:**

  • Own the design of a product area end to end—strategy, flows, edge cases, and shipped quality.
  • Design flows, not just screens—identify where users will get stuck and treat self-service as a primary discipline.
  • Contribute directly to Pluma, our design system, by using it well, proposing extensions, and fixing inconsistencies.

**What we value:**

  • Design craft over decoration—we care about interactions that work and flows that don't lose users.
  • Ownership through implementation—you close the gap between design and shipped product, including in code.
  • AI as a design factor—we expect a thoughtful perspective on how AI changes interaction models.

**Compensation & Benefits:**

  • Starting salary is $171k–$193k USD per year, plus 100% coverage of medical, dental, vision, and more.
  • We offer 16 weeks paid parental leave, unlimited PTO, and stipends for remote work and wellness.
  • This role is fully remote for candidates based in the Americas, with a transparent and human hiring process.

Customer.io

Customer.io powers automated communication for over 9,000 companies, helping them send smarter, more relevant messages using real-time behavioral data. The company is a lean, design-driven B2B platform with a collaborative culture that values candor, ownership, and systems thinking.

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