Field Applications Engineer
Benefits
Unlimited PTO
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HOW YOU’LL MAKE AN IMPACT:
- Help customers successfully deploy and use ConnectDER’s MSA products.
- Troubleshoot issues and provide hands-on and remote support.
- Educate stakeholders on ConnectDER’s MSA product line.
Duties include:
- Diagnose and resolve complex customer inquiries promptly.
- Evaluate requirements for field wiring and product compatibility.
- Recommend process improvements to enhance overall product quality and user experience.
WHO WE’RE LOOKING FOR:
- NABCEP Certification.
- Minimum of 5-8 years of experience in customer facing field operations.
- Excellent verbal and written communication skills.
ConnectDER
ConnectDER represents the next generation in US-based resource technology product development. They are a dynamic, venture-backed company based in Philadelphia, PA, with a team of over 50 dedicated professionals working in remote, hybrid, and on-site roles across the United States.