Senior Manager, Clinical Applications Engineering

The Senior Manager of Clinical Applications Engineering (CAE) will lead a team supporting the early adoption of Intuitive’s next-generation robotic platform. This leader will be responsible for ensuring clinical users successfully transition from initial training to proficiency and mastery, accelerating adoption by providing technical and procedural expertise. The Senior Manager will also serve as a strategic bridge between early clinical users, cross-functional development teams, and internal commercial partners—shaping the platform’s success through evidence generation, procedure development, training pathways, workflow optimization, and customer experience. Build, mentor, and manage a team of Clinical Applications Engineers who provide procedural support, training, and feedback during clinical adoption. Establish performance standards, career development pathways, and coaching to grow organizational capabilities. Allocate team resources effectively to balance procedural coverage, training demands, and organizational initiatives including support of clinical studies at scale. Oversee and, as needed, provide direct procedural support at new clinical sites to promote safe and effective system adoption. Partner with field sales and education teams to ensure clinical users receive comprehensive support—from early learning curve progression through the development of advanced procedural skills—driving safe adoption and long-term proficiency. Develop and ensure best practices for procedural workflow, troubleshooting, and adoption are captured and standardized across the team including the development of training pathways. Collaborate closely with Clinical and Medical Affairs, Regulatory, Clinical Research Engineering, Training & Education, and Commercial teams to identify and address user challenges. Provide structured feedback and insights to engineering, marketing, and program leadership to inform product improvements and training curricula. Maintain consistent and open communication across field, clinical, regulatory and development stakeholders. Shape the platform adoption strategy by identifying systemic barriers to uptake and proposing solutions. Contribute to and stay current on relevant clinical literature, procedural practices, and competitive technologies to inform organizational direction. Represent Clinical Applications Engineering in internal and external forums, reinforcing Intuitive’s leadership in robotic endoluminal surgery.