Job Description
This role is central to our strategy to grow awareness, build trust, and turn lab professionals into loyal advocates of the Quartzy platform. Develop and execute a content strategy that supports Quartzy’s customer funnel—from awareness to advocacy. Write and produce high-quality content, including blog posts, case studies, infographics, video scripts, product tips, and thought leadership pieces. Partner with internal teams and external freelancers to deliver polished, on-brand creative assets.
Manage our online community platform (e.g., Circle.so ) and actively foster conversations on social media and in forums. Organize and run virtual events like webinars, AMAs, and community meetups. Engage with users, moderate discussions, and highlight community stories. Support product adoption by sharing helpful tips and connecting users to the right resources. Collect community feedback and insights to share with the Product teams. Track and report on engagement metrics across content and community efforts.
About Quartzy
Quartzy is the world’s #1 lab management platform and combines lab resource management with eCommerce, offering unique value to a wide range of customers.