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Case Work and Suitability:

  • Take ownership of the most complex cases, including pension consolidation, drawdown, and multiple pots, preparing advice before it reaches the customer.
  • Ensure engine-generated suitability reports are accurate, complete, clear on objectives, recommendations, risks, costs, and rationale.
  • Run pre-meeting case reviews with Advisors and support QA reviews of engine-generated plans.

Standards, Templates, and Tooling:

  • Develop and maintain suitability report templates and wording, ensuring disclosures are generated in line with House Rules.
  • Own the day-to-day quality of suitability reports, feeding back on evolving standards based on real cases.
  • Collaborate with the Head of Proposition and product teams on workflow improvements and evidence capture.

Team Leadership and Service:

  • Coach less experienced Paraplanners through case studies, feedback, and support for qualifications.
  • Triage work into the team, balancing case complexity against SLAs and capacity.
  • Act as the technical voice for Money Guides and Financial Advisers, contributing to advice policy and risk control.

Remote Advice

Remote Advice is a digital financial advice service for UK customers, providing pension and investment guidance through an engine-driven model. The company is a fast-growing, award-winning, and ambitious firm with a friendly, collaborative team culture.

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