Job Description
Oversee the delivery of technical support services to customers, ensuring timely and effective resolution of issues. Monitor and analyze support metrics to identify trends and areas for improvement. Develop and maintain strong relationships with key customers and stakeholders. Identify and implement best practices for technical support processes and procedures. Continuously evaluate and improve support tools, systems, and workflows. Ensure compliance with company policies and industry standards.
About Theoria Medical
Theoria Medical is a comprehensive medical group and technology company dedicated to serving patients across the care continuum with an emphasis on post-acute care and primary care.