Senior Data Analyst

Customer.io ✉️🌐📧

Remote regions

US

Benefits

Unlimited PTO

Job Description

As our next Senior Data Analyst, you’ll play a key role in shaping the data strategy that powers our Revenue organization. You’ll act as a strategic partner to Revenue leaders — translating data into insights that inform decisions, guide priorities, and uncover opportunities to improve retention, revenue, and the overall customer experience. This role is perfect for someone who thrives on turning complexity into clarity — someone who enjoys connecting data across systems, identifying meaningful patterns, and transforming insights into action. You’ll collaborate closely with the broader Data team while serving as a trusted partner to Revenue stakeholders, helping our teams make smarter, faster, and more data-driven decisions. You will define and standardize key metrics, build reporting and dashboards, investigate data gaps, deliver insights, partner cross-functionally, and leverage AI tools.

About Customer.io

Customer.io powers automated communication that people actually want to receive, helping teams send smarter messages using real-time behavioral data.

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