Integration Engineer

This position is responsible for the deployment, configuration, and support of the software interfaces between Transact Payments software and client ERP systems, as well as technical support and configuration of several related products in the software suite. This position works closely with our deployment teams as a technical expert and may function as a liaison to the engineering and support teams. Responsibilities include: Install, troubleshoot, and maintain Enterprise Resource Planning (ERP) interface software connecting Payment Suite product to our clients’ systems, which reside on a diverse and growing set of ERP platforms, including Ellucian products, PeopleSoft and Oracle Perform advanced troubleshooting and debugging of the payment services product, interfaces and client systems setup Provide technical expertise to resolve client issues by working closely with other engineering teams and deployment staff. Work directly with ERP and third-party vendors and consultants to support, troubleshoot and extend our product line. Design and implement electronic billing templates in coordination with the Deployment and Support teams Assist in the creation of xsl templates for display of real time information to students Function as a subject matter expert in the Transact Payments product suite and interface packages Perform UAT on new interface or product enhancements/fixes as assigned Assist in the creation and updating documentation relating to the product suite and interface packages as needed for both internal and external use Provide technical expertise as needed in pre-deployment and deployment tasks such as attending deployment scheduling, technical overview, and project calls. Occasionally may need to attend sales calls to provide technical expertise for the sales support team.