Job Description
This is a fixed-term remote based contract, so you can enjoy the fast pace of the industry. Greencross 13VETS is a team of Vet Nurses who offer general advice, book appointments, and triage over the phone on behalf of our Greencross clinics. In addition to calling 13VETS, we also assist with online bookings, Greencross website inquiries and reminders.
We are looking for someone who:
Is Cert IV qualified with at least 3 years experience
Clinically experienced nurses who are passionate about customer service
Experience in a fast paced environment with the ability remain calm and work effectively in difficult situations
Confident in making quick and detailed triaging decisions over the phone
RxWorks knowledge preferred
Ability to follow detailed processes
High attention to detail
Ability to and happy working independently
About Greencross
Greencross 13VETS is a team of Vet Nurses who offer general advice, book appointments, and triage over the phone on behalf of our Greencross clinics.