Senior Staff Machine Learning Scientist, Operations

About Ops Data:

• Part of a team of over 25 people across Analytics Engineering, Data Analytics, Machine Learning, and Data Science.
• Opportunity to embed into the Operations Collective, delivering award winning customer support.
• Focus on supporting all aspects of Operations through Machine Learning.

Responsibilities:

• Define reusable ML architectures and modelling standards adopted by multiple teams.
• Collaborate with Engineering, Product, and Leadership teams to integrate ML-driven solutions.
• Advocate for and implement responsible AI practices, ensuring fairness and transparency.

We’d love to hear from you if:

• You have experience developing state-of-the-art deep learning models, LLMs, and advanced AI architectures.
• You are an industry expert in ML model development, deployment, and MLOps at scale.
• You thrive in ambiguous, fast-changing environments with a proactive, problem-solving mindset.