Content Director

As Content Director, deliver high-impact results across our content offerings and evolve the team, tools, and processes to scale in a rapidly changing landscape of search and AI. Increase the satisfaction of customers buying content services by improving the quality and impact of the content service line. Develop and implement strategies for expanding the breadth, depth, and effectiveness of content services, identifying new opportunities and staying ahead of market trends. Collaborate with other department leaders to ensure seamless integration of content services with other agency offerings, including other service-line leaders as well as sales and marketing. Determine the tools and roles required to evolve the department and services effectively, and make strategic decisions on resource management to ensure optimal utilization of resources and efficient delivery of services. Provide guidance, support, and direction to team members, ensuring that all content services are completed on time and meet expectations. Leverage industry trends and emerging AI technologies to drive innovation and ensure our content services remain competitive. Manage and cultivate strong client relationships, acting as a trusted partner and ensuring expectations are met. Foster the professional growth and career progression of team members through coaching, mentorship, and management.