Principal Workflow Architect - SecOps & IRM

Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions. Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for SecOps implementations. Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments. Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively. Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities like Flow Designer, REST, JavaScript, HTML, CSS, SSO, and Mid-servers. Serve as an escalation point for technical issues and mentor developers on best practices in technical design and SecOps management workflows. Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on SecOps and Integrated Risk Management (IRM). Demonstrate by contributing to webinars, white papers, and community groups. Engage with ServiceNow product teams to provide feedback and insights on new features.