UX Researcher

As a researcher in the Nearmap Design team, you will play a critical role in delivering high-quality user experiences to Nearmap customers. You will help the team deepen their understanding of customers' contexts, motivations, goals, and behaviors. Using a mixed-methods research approach, you will translate evidence-based insights into accessible and actionable stories that inspire the design team to ideate and solve customer problems innovatively. You will lead strategic user research initiatives across the product development lifecycle, ensuring delivery of exceptional user experiences from discovery through post-launch evaluation. Designs and executes mixed-method research studies to uncover deep customer insights that drive both tactical improvements and strategic design and product direction. Partners with cross-functional teams to refine research questions that address both immediate needs and long-term experience goals. Manages participant recruitment to ensure diverse, representative sampling for high-quality insights. Transforms complex research findings into clear, actionable insights that enable stakeholders to make informed decisions that elevate the user experience. Crafts compelling research narratives and presentations that inspire teams to deliver premium user experiences.