Senior Manager, Experience Optimization

Responsibilities:

• Own the performance and optimization of subscription, registration, and paywall experiences across national and local products.
• Lead ongoing experimentation across offers, messaging, templates, and access rules to improve conversion.
• Serve as the subject matter expert for the Piano platform, driving platform capabilities and performance.

Conversion Optimization & First-Party Data:

• Design and execute experiments across landing pages, lead generation, and first-party data capture to improve acquisition and conversion.
• Partner with Audience Insights and Lifecycle Marketing to strengthen first-party data collection and personalization.
• Build and maintain a prioritized experimentation roadmap, using data and testing to drive continuous improvement.

Cross-Functional Leadership:

• Partner closely with Product, Editorial, Revenue, Analytics, Design, and Marketing to deliver high-impact growth initiatives.
• Manage relationships with external vendors and internal stakeholders while driving a shared roadmap for onsite experience optimization.
• Champion a culture of experimentation by documenting learnings, sharing insights, and scaling best practices across the Growth organization.