Community Health Worker

The role of the Community Health Worker (CHW) is to create connections between diverse, underserved, and vulnerable populations to health and social service systems. Building trust and promoting encouragement are two of this role’s key objectives. This role assists the patient in accessing community services for their specific needs. The Community Health Worker also supports medical providers and the management team by creating community outreach programs and activities. The Day to Day includes serving as a liaison between multiple service providers and assisting with enrollment in services and community resources by delivering culturally competent care. They also complete applications for resources, paperwork for provider visits, and additional administrative support activities. They follow up and tracks referrals and outcomes for pharmacy, durable medical equipment (DME), and home care, assisting with finding and scheduling transportation, advocating for members/patients, and support clinical staff, administers health screenings, and coordinates care.