Lead User Researcher

Our User Research team's mission is to make money work for everyone, and the research team is pivotal in achieving that mission. The User Research team at Monzo is composed of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. You will play a key role by having a demonstrable impact on customers in a number of product areas. Taking a broad perspective across Monzo to draw out the most important research questions in your collective.