Job Description

We’re hiring a Staff Product Service Engineer with deep expertise in MariaDB and PostgreSQL to support, optimize, and scale our database-backed services. This role is pivotal in ensuring high availability, performance, and reliability across customer-facing platforms and internal systems. As a technical engineer for database operations, the person will focus on MariaDB and PostgreSQL environments, diagnose and resolve complex production issues, collaborate with product and engineering teams to design scalable data architectures and service integrations. Additional responsibilities include automating routine database maintenance tasks and contributing to infrastructure-as-code initiatives, implementing monitoring, alerting, and backup strategies, and providing guidance on schema design, query optimization, and data lifecycle management.

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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