Job Description
Responsible for supporting our technicians with validated designs, detailed implementations, and service/maintenance assistance on our clients’ physical security systems. You will work with our teams for configuration, testing, and troubleshooting of access control systems, video surveillance, and other physical security technologies. You will translate the pre-sales high-level design to an executable low-level design and generate the project desk runbook where applicable. You will be Implementing, triaging, troubleshooting, and repairing advanced technologies equipment. Will perform new install commissioning for non-project desk projects and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools. A major duty is to execute awarded projects utilizing existing skills or with the assistance of a senior resource when necessary.
About Wachter Technology Solutions
Wachter's greatest asset is the people who work here; they value relationships and invest in their employees.