Senior Operations Manager, Northeast Asia

We are seeking a strategic content expert who is also well-versed in local market strategy and operations. The ideal candidate should be familiar with the Northeast Asian market and have experience working cross-functionally to execute business strategies and optimize operational performance. This role will report to the Operations Director, Northeast Asia. Responsibilities include market strategy and execution by making data-driven strategies to achieve business KPI and execute them in a compliant and efficient manner. Optimize products and processes to ensure efficiency, scalability, cost-effectiveness and excellent user experience. Actively stay-on-top of the market, competitors and trends to identify and execute overall user acquisition, conversion and activation strategies. Gather optimization opportunities from various sources, identify those most impactful to the business KPIs, act as the Go-To-Market(GTM) expert of relevant new and existing features and products, develop effective GTM strategies with multiple stakeholders, and drive market performance. Establish key performance indicators (KPIs) to effectively monitor market performance, build dashboards, and identify strong opportunities to strategize and execute. Collaborate with product management, legal and compliance, and other internal stakeholders to drive efficient alignment and achieve business objectives. Collaborate with the BD and Product teams to support key channels with clear KPIs. Support the Operations Director with designing and driving overall regional strategies, key projects, operational performance, and innovations. Support the team with ruthless prioritisation to hit key targets within limited timeframe and mentorship to drive team growth.