Evolve the platform that powers forms, documents, rules, rating, workflows, and policy lifecycle - with an emphasis on simplicity and speed. Convert Division objectives into a roadmap that balances scale, empowerment, and depth. Create leverage for internal teams and partners so products launch faster with fewer dependencies. Lead with product and technical depth. Work shoulder‑to‑shoulder with engineering on architecture choices and sequencing that derisks complexity. Write crisp requirements from fuzzy problems, then pressure‑test them with design and technical partners. Champion configurability and extensibility without compromising reliability.
Prioritize across multiple teams by weighing customer value, platform scalability, and effort. Align engineering, design, partnerships, and GTM on clear problem statements and definitions of done. Ship capabilities that reduce time‑to‑market and improve the end‑to‑end configuration experience. Run structured discovery with internal teams (Delivery, Support, Engineering) and customers to understand jobs‑to‑be‑done. Validate fast through prototypes and experiments — keep feedback loops tight. Use analytics (Mixpanel, GA, Segment) to inform priorities and measure adoption.