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Position Summary:
- You will provide professional information to Maryland medical cannabis patients, caregivers, and providers on product selection, contraindications, and side effects.
- This is a remote, part-time, information-only clinical role with no bedside care or medication administration.
- Schedule is approximately 12-15 hours per week, primarily Wednesday-Friday 3-6 PM and Saturday 11 AM-2 PM ET.
Key Responsibilities:
- Answer inbound calls during scheduled hours, providing non-promotional medical cannabis information.
- Triage concurrent calls and return callbacks within 15 minutes, maintaining strict confidentiality.
- Record call data in de-identified format and collaborate with clinical leadership on complex questions.
Minimum Qualifications:
- Active, unrestricted RN license in Maryland and current HIPAA training.
- Strong telephone communication skills and comfort with remote call-center software.
- No conflict of interest with cannabis licensees or active certifying providers.
CLF Consultants LLC
CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. They have a network of over 500 healthcare professionals and 200 interpreters, and are a self-certified small disadvantaged business.