Job Description
We’re looking for a Senior Manager – Global Contracts Legal Operations & Performance Lead to join us as we move into the next phase of Factor’s growth. You’ll support Factor and our clients in maximizing legal operations data, financial data, and contract performance data to improve: Understanding of key metrics for smarter, faster decisions Business financial and risk positions (reducing profit leakage, improving revenue stability) You will work alongside Delivery Leads and Engagement Leads to: Build repeatable, client-transferrable delivery solutions and processes Implement contract performance tracking using trend analysis and key metrics Identify risks and implement strategic actions to improve delivery performance. This role requires leadership, vision, and the ability to incubate talent and grow capabilities (People, Process, Technology).
Responsibilities include designing and implementing process and technology solutions for legal operations, using data analytics for strategic planning, financial management, and project management, aligning requirements and optimizing processes across partners and technology, providing insights for collaboration and performance improvement, maximizing efficiency through workflow automation and business intelligence tools, and supporting vendor management and maintaining technology roadmaps.
About Factor
Factor is the market leader in Integrated Law™ , combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of in-house legal.