Field Application Scientist (BFX Support)

The biomodal Field Software Engineer is responsible for providing support running and debugging bioinformatics pipelines as well as consultation with customers and biomodal’s field-based team. Through close customer relationships you will serve as the technical/scientific eyes and ears of the company, acting as a liaison between our customers and biomodal’s Product Team. The responsibilities will be remote and on-site and include providing pre- and post-sales support associated with complex inquiries and requests. This includes supporting installation and usage of biomodal's proprietary software solution, preparing installation assets, and making updates to internal troubleshooting documentation. The role necessitates a high degree of independence, measured by the positive experiences and continued scientific successes of customers.