Experience Design Director

Role Overview:

• You will set the design vision and quality bar for digital experiences across client websites and applications, staying hands-on for key projects and pitches.
• Lead and mentor designers, providing design direction, feedback and guidance across projects, building a culture of craft, feedback, and continuous learning.
• Partner with the Strategy team on user research, stakeholder interviews, workshops, journey mapping, persona development, audits and usability testing.

Experience and Skills:

• Bachelor’s degree preferred or equivalent, with 10+ years of experience designing digital experiences across platforms.
• Deep Figma expertise and proficiency in Adobe Creative Cloud, with experience building atomic design systems.
• Working knowledge of HTML/CSS and experience leading design for DXP implementations like Sitecore or Optimizely.

Who You Are:

• Curious and adaptive, eager to learn and explore new approaches from AI-powered experiences to evolving UX patterns.
• A thoughtful problem solver who connects user needs with business goals and contributes to practical solutions.
• A clear communicator who articulates thinking, explains decisions, and collaborates effectively with cross-functional teams.

Why MSQ DX:

• We offer health, dental, vision, life, and disability insurance, along with a 401(k) plan including up to a 4% company match.
• We trust our employees to self-manage their personal time off and invest in ongoing learning, mentorship, and professional development.
• Everyone plays an important role in our success, and we are proud to be a place where people enjoy working and feel encouraged to be their best.